1. About This Policy
Peetaliony Tissue Products Pty Ltd (ABN 81 702 135 653), trading from Perth, Western Australia, is committed to protecting the privacy of our customers, suppliers, website visitors and other contacts. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs).
By using our website at https://peetalionytissueszer.site, submitting an online quote request, or otherwise providing us with your personal information, you agree to the practices described in this policy.
2. Information We Collect
We collect personal information that is reasonably necessary for our business functions, which may include:
- Your name, and the name of your business or organisation;
- Your email address and delivery or billing address;
- Details of your quote requests, orders and supply preferences;
- Messages, enquiries and correspondence you send to us;
- Website usage information such as pages visited and browser type, collected through cookies and analytics.
We do not collect sensitive information (such as health or biometric data) through this website, and we do not knowingly collect information from children.
3. How We Collect Information
Personal information is generally collected directly from you when you:
- Complete the quote request form at quote.html or the enquiry form at contact.html;
- Send us an email at ceo@peetalionytissueszer.site;
- Engage with us about tissue and hygiene product supply, delivery schedules or account arrangements;
- Browse our website, where limited technical data is collected automatically.
4. Purposes of Collection and Use (APP 5 and APP 6)
We collect and use your personal information to:
- Prepare and provide quotes for tissue, hygiene and paper product supply;
- Process orders, arrange deliveries and manage customer accounts;
- Respond to enquiries and provide ongoing customer service;
- Improve our website, products and service delivery;
- Meet our legal, tax and record-keeping obligations under Australian law.
We will only use or disclose your personal information for the primary purpose for which it was collected, or for a related purpose you would reasonably expect, or where otherwise permitted by the APPs.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can adjust your browser settings to refuse cookies; however, some features of the website may not function fully as a result. Aggregated analytics data is used only to improve site performance and content.
6. Disclosure of Personal Information
We do not sell, rent or trade your personal information. We may disclose it only to:
- Trusted service providers who assist with website hosting, email communication or delivery logistics, under confidentiality obligations;
- Professional advisers such as accountants, where reasonably required;
- Government bodies or authorities where required or authorised by Australian law.
Where service providers are located overseas, we take reasonable steps under APP 8 to ensure they handle your information in a manner consistent with the APPs.
7. Security of Personal Information (APP 11)
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information is stored on secured systems with access limited to authorised personnel. When information is no longer required for a lawful purpose, we take reasonable steps to destroy or de-identify it.
8. Access and Correction (APP 12 and APP 13)
You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out-of-date, incomplete, irrelevant or misleading. We will respond to access and correction requests within a reasonable period. To make a request, email us using the contact details in Section 11.
9. Direct Marketing and Opting Out
We may occasionally send emails about our tissue and hygiene product ranges, supply arrangements or special offers. Every marketing message will include a simple way to opt out, and you may also ask us at any time to stop sending you direct marketing by emailing ceo@peetalionytissueszer.site. We will honour opt-out requests promptly and free of charge.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies before providing any personal information.
11. Complaints and Contact
If you have a question about this policy, wish to access or correct your information, or believe we have breached the APPs or the Privacy Act 1988 (Cth), please contact us:
Peetaliony Tissue Products Pty Ltd
ABN 81 702 135 653
Perth, Western Australia
Email: ceo@peetalionytissueszer.site
Website: https://peetalionytissueszer.site
We will acknowledge and investigate privacy complaints promptly and respond in writing within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of our website after any update constitutes acceptance of the revised policy.
13. Related Documents
This Privacy Policy should be read together with our Terms and Conditions, which govern the use of this website and our supply services.